CHSU: How did CHSU switch to online TBL classes during COVID-19?

May 18, 2021 • 4min read

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About California Health Sciences University, College of Osteopathic Medicine

California Health Sciences University was established in 2012 with a mission of developing leaders capable of meeting the healthcare needs of the future through a performance-based education.

 The CHSU COM program is a four-year Doctor of Osteopathic Medicine (DO) program where students spend the first two years learning from a modified two-pass systems-based curricular model in a team-based learning (TBL) environment to improve knowledge, retention, and performance. This model integrates realistic patient scenarios with scientific principles, problem-solving skills, active learning, and clinical practice. 

 In years three and four, COM students gain hands-on experience through their clinical clerkships based at regional hospitals, and other health care facilities.

CHSU COM’s shift to virtual TBL classes during the pandemic

CHSU COM started using InteDashboard in October 2019. When COVID hit and the education rapidly moved online, the CHSU COM team was proactive in identifying the challenges early on and was determined to find solutions to continue delivering quality education to their students. Some of the challenges faced by the team were:  

  1. The technological necessities: To deliver quality TBL online, the CHSU COM team realized that they needed a digital infrastructure to serve the faculty members and students. They needed a TBL platform and a video conferencing tool. InteDashboard was an obvious choice for the TBL platform as it allows to deliver the entire TBL process online. Zoom was the other obvious choice because of its video conferencing and breakout room functionality. 
  2. Need for faculty development: Besides software and the equipment requirement, the CHSU team saw the need to have a team to support the faculty and students. There was a need for faculty development so that all the instructors could teach online, using InteDashboard and Zoom comfortably. There was a need to manage student concerns and expectations.
  3. Challenge of delivering quality TBL Class: The CHSU team did not want to compromise on the quality of virtual TBL classes. For example, simultaneous reporting is a key component of the application process in a TBL class and adds substantial value to a TBL class. They needed a platform that would allow instructors to do simultaneous reporting. Another challenge was how to manage the integrity of the RATs. 
  4. Student engagement: With no more face-to-face interactions, student engagement in a virtual setting would remain a challenge. The benefits of the team-based learning approach are that it fosters deeper discussions and improves learning retention. CHSU COM team couldn't have comprised on this aspect.  

CHSU team had to address these challenges quickly, head-on. To move online, the CHSU team implemented the following plans: 

  1. The digital readiness plan: CHSU team came up with a digital readiness plan to help their students and faculty members move to the virtual environment quickly. A bigger component of this plan was to get faculty members familiar with InteDashboard and Zoom. This was achieved through online faculty training workshops. Faculty members were provided in-house training. The InteDashboard team also supported the educators by organizing group onboarding training sessions and online workshops, such as Flattening Online TBL Teaching Curve to help instructors move to online teaching effectively.
     
  2. Using co-facilitation as a strategy to train instructors: CHSU encouraged instructors to attend other instructors’ sessions and support them until everyone became comfortable with online teaching. Co-facilitation helped instructors new to TBL to get familiar with the entire TBL process. Once the instructor became well versed, then he/she could start facilitating sessions on their own. Having a co-facilitator, or even a couple of facilitators in the TBL class was helpful for instructors as it allowed instructors to visit breakout rooms during team discussions and to get a sneak peek of discussion points. This provided a structured idea to the instructor on how to lead the TRAT and application discussion.
  3. Re-working on the facilitation skills: The CHSU team decided to re-work the facilitation skills to make sure that educators were able to facilitate comfortably. CHSU organized both internal and external faculty development activities to highlight the importance of facilitating, especially in a virtual environment. The facilitation screen on InteDashboard allowed instructors to lead the TRAT and application discussion in a consistent manner. This helped maintain the quality of instruction. Facilitating the classes using InteDashboard made sure that students didn’t feel a huge difference between a virtual class versus an in-person class.
  4. Building engagement using InteDashboard and Zoom: InteDashboard provides the digital immediate feedback to teams during the TRAT. The instructors get to see in real-time how the teams are performing. This is extremely useful data for an instructor as it allows the instructor to provide adequate information and explanations to teams and cover the knowledge gaps as much as possible. The instructor visits to the breakout rooms allow the instructor to keep note of areas that sparked the discussion. This helped the instructor in guiding the facilitation during the TBL session and allowed the instructor to ask probing question to drive further discussion.

The CHSU COM team implemented other steps as well to manage student expectations and drive cohesive team dynamics. The program continues to provide an optimal learning environment to best serve CHSU-COM’s Student Doctors. CHSU has been able to keep its promise of performance-based quality education even in these uncertain times.

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Testimonials

Dr. Julie M Estis Associate Professor University of South Alabama
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"Oustanding tool for face-to-face, web-blended and fully online TBL courses! We've been using InteDashboard across several TBL classes at the University of South Alabama and are consistently impressed with the tool as well as the exceptional support from the team. We look forward to increasing utilization of InteDashboard through our campus-wide project."
Dr. Sandy Cook Senior Associate Dean, Education Duke-National University of Singapore Medical School
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"The administrative challenges behind TBL are often viewed as a major barrier to effective implementation. InteDashboard is the only technological solution that puts it all together, allowing the faculty to focus on creating the learning environment - not fumbling with papers, grading and pulling data from different sources."
Dr. John Chapman Assistant Professor Southern Virginia University
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"I'm convinced, and I've done a fair amount of looking over the past few years to identify an online quizzing/survey tool that allows for individual question submission and real-time feedback (especially for the TRAT). InteDashboard really is the premier solution in this category. Bar none. Hands down."
Dr. Jennifer Styron Assistant Professor Eastern Virginia Medical School
Star Fill Star Fill Star Fill Star Fill Star Fill
"Ability to get real-time data on RAT test items during teaching and save this information (i.e. scores on assessments) has made the tool an essential element to my everyday online teaching."
Dr. Judy Currey Professor Deakin University
Star Fill Star Fill Star Fill Star Fill Star Fill
"I love having real time access to my students performance data and knowing exactly what concepts have or haven’t been understood while they complete their IRATs and TRATs! InteDashboard has significantly enhanced the ease and effectiveness with which I prepare for, and teach in, my TBL classes at Deakin."
Dr. Tom DeWitt Professor Michigan State University
Star Fill Star Fill Star Fill Star Fill Star Fill
"Overall, I’ve been really pleased with how InteDashboard has elevated the ability to engage students in Team-based learning."
Victor Holmes Assistant Professor University of North Texas Health Science Center
Star Fill Star Fill Star Fill Star Fill Star Fill
"The InteDashboard platform is unique in what it offers for educators and learners. The ability to interact, work with the quizzes easily, and general functionality of the program are key features not to miss. I have been able to create a more experiential learning environment allowing learners to immediately dive into experiences that simulate real clinical challenges."
Dr. Sarada Harichand Bulchand Lead Associate Duke-National University of Singapore Medical School
Star Fill Star Fill Star Fill Star Fill Star Fill
"InteDashboard is a fantastic and very useful platform to conduct classes in a team-based learning setting, probably because it has all the features that team-based learning requires. The features on InteDashboard are so nuanced that they help in enhancing the learning of students, which is the core objective that the educators try to achieve from TBL methodology."
Matthew Robson Senior Learning Designer Macquarie University
Star Fill Star Fill Star Fill Star Fill Star Fill
"The feature which we find most valuable is the automated grading and item analysis dashboards. They effectively provide staff and students within information that help inform what the clarification session should address. Also, The InteDashboard team provides great support. The team has been responsive to our feedback when we have asked for a possible enhancement to their tool in the past!"
Dr Chitra Pai Professor Touro University College of Osteopathic Medicine
Star Fill Star Fill Star Fill Star Fill Star Fill
"The support staff was prompt when we were in the initial phase of integrating it into Canvas. It provided the benefits of graded IRAT and TRAT and was really a seamless way to provide active learning in an online environment."
Tanya Bomsta Curriculum Project Manager The Ohio State University College of Pharmacy
Star Fill Star Fill Star Fill Star Fill Star Fill
"Tech support is great, the software is easy to use and learn, online TBL is awesome (and helpful in this time of the pandemic), and the ability for easy peer review is stellar."
Dr Grady Campbell Professor Nova Southeastern University
Star Fill Star Fill Star Fill Star Fill Star Fill
"Student evaluations were higher the semester we used InteDashboard than the previous semesters we held TBL in in-person setting."
Russell Marcus Department Chair & Associate Professor Hamilton College
Star Fill Star Fill Star Fill Star Fill Star Fill
"The great advantage of InteDashboard is that it is a single platform for RATs, peer evaluation, and 4S activities."
Hillel W. Cohen, Dr.P.H. Professor Associate Director of Curriculum, Clinical Research Training Program Albert Einstein College of Medicine
Star Fill Star Fill Star Fill Star Fill Star Fill
"InteDashboard allowed a seamless transition from paper-pencil response forms to electronic response."
Dr Gemma Quinn Senior Lecturer University of Bradford
Star Fill Star Fill Star Fill Star Fill Star Fill
"It's changed the way we do TBL and allowed us to do it effectively online."
Michael E. Woods, Ph.D. Associate Professor Pathology & Director of Research Laboratories Burrell College of Osteopathic Medicine
Star Fill Star Fill Star Fill Star Fill Star Fill
"InteDashboard gives me the ability to run online TBLs with ease. The interface is intuitive for faculty and students and matches what we would have done in the classroom."
Paul Mcdermott Senior Lecturer University of East Anglia School of Pharmacy
Star Fill Star Fill Star Fill Star Fill Star Fill
"I have recommended the product to many people already. It is a very versatile product with features that can be applied across a wide range of pedagogies. I have presented this tool to my school not just as a TBL tool but also a way to collect and analyse MCQ data and as a way to facilitate group learning and peer evaluation"
Dr. Julie M Estis Associate Professor University of South Alabama
Star Fill Star Fill Star Fill Star Fill Star Fill
"Oustanding tool for face-to-face, web-blended and fully online TBL courses! We've been using InteDashboard across several TBL classes at the University of South Alabama and are consistently impressed with the tool as well as the exceptional support from the team. We look forward to increasing utilization of InteDashboard through our campus-wide project."
Dr. Sandy Cook Senior Associate Dean, Education Duke-National University of Singapore Medical School
Star Fill Star Fill Star Fill Star Fill Star Fill
"The administrative challenges behind TBL are often viewed as a major barrier to effective implementation. InteDashboard is the only technological solution that puts it all together, allowing the faculty to focus on creating the learning environment - not fumbling with papers, grading and pulling data from different sources."
Dr. John Chapman Assistant Professor Southern Virginia University
Star Fill Star Fill Star Fill Star Fill Star Fill
"I'm convinced, and I've done a fair amount of looking over the past few years to identify an online quizzing/survey tool that allows for individual question submission and real-time feedback (especially for the TRAT). InteDashboard really is the premier solution in this category. Bar none. Hands down."
Dr. Jennifer Styron Assistant Professor Eastern Virginia Medical School
Star Fill Star Fill Star Fill Star Fill Star Fill
"Ability to get real-time data on RAT test items during teaching and save this information (i.e. scores on assessments) has made the tool an essential element to my everyday online teaching."
Dr. Judy Currey Professor Deakin University
Star Fill Star Fill Star Fill Star Fill Star Fill
"I love having real time access to my students performance data and knowing exactly what concepts have or haven’t been understood while they complete their IRATs and TRATs! InteDashboard has significantly enhanced the ease and effectiveness with which I prepare for, and teach in, my TBL classes at Deakin."
Dr. Tom DeWitt Professor Michigan State University
Star Fill Star Fill Star Fill Star Fill Star Fill
"Overall, I’ve been really pleased with how InteDashboard has elevated the ability to engage students in Team-based learning."
Victor Holmes Assistant Professor University of North Texas Health Science Center
Star Fill Star Fill Star Fill Star Fill Star Fill
"The InteDashboard platform is unique in what it offers for educators and learners. The ability to interact, work with the quizzes easily, and general functionality of the program are key features not to miss. I have been able to create a more experiential learning environment allowing learners to immediately dive into experiences that simulate real clinical challenges."
Dr. Sarada Harichand Bulchand Lead Associate Duke-National University of Singapore Medical School
Star Fill Star Fill Star Fill Star Fill Star Fill
"InteDashboard is a fantastic and very useful platform to conduct classes in a team-based learning setting, probably because it has all the features that team-based learning requires. The features on InteDashboard are so nuanced that they help in enhancing the learning of students, which is the core objective that the educators try to achieve from TBL methodology."
Matthew Robson Senior Learning Designer Macquarie University
Star Fill Star Fill Star Fill Star Fill Star Fill
"The feature which we find most valuable is the automated grading and item analysis dashboards. They effectively provide staff and students within information that help inform what the clarification session should address. Also, The InteDashboard team provides great support. The team has been responsive to our feedback when we have asked for a possible enhancement to their tool in the past!"
Dr Chitra Pai Professor Touro University College of Osteopathic Medicine
Star Fill Star Fill Star Fill Star Fill Star Fill
"The support staff was prompt when we were in the initial phase of integrating it into Canvas. It provided the benefits of graded IRAT and TRAT and was really a seamless way to provide active learning in an online environment."
Tanya Bomsta Curriculum Project Manager The Ohio State University College of Pharmacy
Star Fill Star Fill Star Fill Star Fill Star Fill
"Tech support is great, the software is easy to use and learn, online TBL is awesome (and helpful in this time of the pandemic), and the ability for easy peer review is stellar."
Dr Grady Campbell Professor Nova Southeastern University
Star Fill Star Fill Star Fill Star Fill Star Fill
"Student evaluations were higher the semester we used InteDashboard than the previous semesters we held TBL in in-person setting."
Russell Marcus Department Chair & Associate Professor Hamilton College
Star Fill Star Fill Star Fill Star Fill Star Fill
"The great advantage of InteDashboard is that it is a single platform for RATs, peer evaluation, and 4S activities."
Hillel W. Cohen, Dr.P.H. Professor Associate Director of Curriculum, Clinical Research Training Program Albert Einstein College of Medicine
Star Fill Star Fill Star Fill Star Fill Star Fill
"InteDashboard allowed a seamless transition from paper-pencil response forms to electronic response."
Dr Gemma Quinn Senior Lecturer University of Bradford
Star Fill Star Fill Star Fill Star Fill Star Fill
"It's changed the way we do TBL and allowed us to do it effectively online."
Michael E. Woods, Ph.D. Associate Professor Pathology & Director of Research Laboratories Burrell College of Osteopathic Medicine
Star Fill Star Fill Star Fill Star Fill Star Fill
"InteDashboard gives me the ability to run online TBLs with ease. The interface is intuitive for faculty and students and matches what we would have done in the classroom."
Paul Mcdermott Senior Lecturer University of East Anglia School of Pharmacy
Star Fill Star Fill Star Fill Star Fill Star Fill
"I have recommended the product to many people already. It is a very versatile product with features that can be applied across a wide range of pedagogies. I have presented this tool to my school not just as a TBL tool but also a way to collect and analyse MCQ data and as a way to facilitate group learning and peer evaluation"
Star Fill Star Fill Star Fill Star Fill Star Fill
"Oustanding tool for face-to-face, web-blended and fully online TBL courses! We've been using InteDashboard across several TBL classes at the University of South Alabama and are consistently impressed with the tool as well as the exceptional support from the team. We look forward to increasing utilization of InteDashboard through our campus-wide project."
Star Fill Star Fill Star Fill Star Fill Star Fill
"The administrative challenges behind TBL are often viewed as a major barrier to effective implementation. InteDashboard is the only technological solution that puts it all together, allowing the faculty to focus on creating the learning environment - not fumbling with papers, grading and pulling data from different sources."
Star Fill Star Fill Star Fill Star Fill Star Fill
"I'm convinced, and I've done a fair amount of looking over the past few years to identify an online quizzing/survey tool that allows for individual question submission and real-time feedback (especially for the TRAT). InteDashboard really is the premier solution in this category. Bar none. Hands down."
Star Fill Star Fill Star Fill Star Fill Star Fill
"Ability to get real-time data on RAT test items during teaching and save this information (i.e. scores on assessments) has made the tool an essential element to my everyday online teaching."
Star Fill Star Fill Star Fill Star Fill Star Fill
"I love having real time access to my students performance data and knowing exactly what concepts have or haven’t been understood while they complete their IRATs and TRATs! InteDashboard has significantly enhanced the ease and effectiveness with which I prepare for, and teach in, my TBL classes at Deakin."
Star Fill Star Fill Star Fill Star Fill Star Fill
"Overall, I’ve been really pleased with how InteDashboard has elevated the ability to engage students in Team-based learning."
Star Fill Star Fill Star Fill Star Fill Star Fill
"The InteDashboard platform is unique in what it offers for educators and learners. The ability to interact, work with the quizzes easily, and general functionality of the program are key features not to miss. I have been able to create a more experiential learning environment allowing learners to immediately dive into experiences that simulate real clinical challenges."
Star Fill Star Fill Star Fill Star Fill Star Fill
"InteDashboard is a fantastic and very useful platform to conduct classes in a team-based learning setting, probably because it has all the features that team-based learning requires. The features on InteDashboard are so nuanced that they help in enhancing the learning of students, which is the core objective that the educators try to achieve from TBL methodology."
Star Fill Star Fill Star Fill Star Fill Star Fill
"The feature which we find most valuable is the automated grading and item analysis dashboards. They effectively provide staff and students within information that help inform what the clarification session should address. Also, The InteDashboard team provides great support. The team has been responsive to our feedback when we have asked for a possible enhancement to their tool in the past!"
Star Fill Star Fill Star Fill Star Fill Star Fill
"The support staff was prompt when we were in the initial phase of integrating it into Canvas. It provided the benefits of graded IRAT and TRAT and was really a seamless way to provide active learning in an online environment."
Star Fill Star Fill Star Fill Star Fill Star Fill
"Tech support is great, the software is easy to use and learn, online TBL is awesome (and helpful in this time of the pandemic), and the ability for easy peer review is stellar."
Star Fill Star Fill Star Fill Star Fill Star Fill
"Student evaluations were higher the semester we used InteDashboard than the previous semesters we held TBL in in-person setting."
Star Fill Star Fill Star Fill Star Fill Star Fill
"The great advantage of InteDashboard is that it is a single platform for RATs, peer evaluation, and 4S activities."
Star Fill Star Fill Star Fill Star Fill Star Fill
"InteDashboard allowed a seamless transition from paper-pencil response forms to electronic response."
Star Fill Star Fill Star Fill Star Fill Star Fill
"It's changed the way we do TBL and allowed us to do it effectively online."
Star Fill Star Fill Star Fill Star Fill Star Fill
"InteDashboard gives me the ability to run online TBLs with ease. The interface is intuitive for faculty and students and matches what we would have done in the classroom."
Star Fill Star Fill Star Fill Star Fill Star Fill
"I have recommended the product to many people already. It is a very versatile product with features that can be applied across a wide range of pedagogies. I have presented this tool to my school not just as a TBL tool but also a way to collect and analyse MCQ data and as a way to facilitate group learning and peer evaluation"